FAQ

Frequently Asked Questions


Can I pay with cash or cabcharge vouchers?

No, currently we only take payments via credit cards.

What time do your shuttles run?

Our shuttles do not have a set timetable. We personalise every pick up, and the pickup times are based on the customer flight times.

Where do I get picked up from?

You get picked up from your door step. Simply specify the address you would like to be picked up from and the shuttle will be sent there.

How much luggage am I allowed?

Each person is allowed 1 carry-on and 1 check-in luggage.

Do I get charged for extra luggage or large/odd shaped objects (eg. Surfboard)?

Yes, $5 for any extra luggage and $10 for odd shaped objects.